Warranty Information

CBT Campus’ VILT Certification Guarantee
CBT Campus training is covered by a one-year certification warranty. In the event that you do
not obtain your certification by the end of this instructor-led course*, you may attend a future
class as many times as you like within one year of purchase date. Students must attend the full
training session. Only actual instructor-led certification classes are covered by the CBT Campus
Certification Guarantee. Meals, on site test vouchers, hotel accommodations and travel
expenses are not covered should you return for a future class. No other warranties apply. The
IT/Business Library** is covered by a 30-day performance warranty. No other warranties or
certification guarantees apply.
*CISSP exams are not included with our training class. Students must fax or e-mail us their test
results within the time frame stated above.

CBT Campus’ VILT Class Refund/Cancellation Policy
Classes must be booked and full payment received no later than 21 (twenty-one) days prior to
the class start date. The amount of tuition refunded to you is based on the date of your
cancellation request. Cancellation requests received 45 (forty-five) or more days prior to the
class start date will receive a 100% refund minus a $250 administration fee; cancellation
requests received 44 (forty-four) to 30 (thirty) days prior to the class start date will receive a
70% refund minus a $250 administration fee; cancellation requests received 29 (twenty-nine) to
15 (fifteen) days prior to the class start date will receive a 50% refund minus a $250
administration fee. Refunds are not given for cancellation requests received within 14
(fourteen) days of the class start date. No other refund/cancellation policies apply.
All requests for cancellation or refunds must be submitted in writing to CBT Campus. For
cancellation requests forms, please call customer service at 1-727-724-8994.
Students must attend the instructor-led course no later than 1 year from their purchase date.
CBT Campus reserves the right to re-schedule training classes in the event of natural disasters,
Acts of God, labor disputes, equipment failure. Students will be duly notified.
**IT/Business Library available with Diamond Level packages only.

NO OTHER WARRANTIES OR CERTIFICATION GUARANTEES APPLY BEYOND THE ABOVE
GUARANTEES, THERE ARE NO RETURNS/CANCELLATIONS.

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